Find Love At Last

TERMS OF SERVICE & PRIVACY POLICY

Effective Date: July 13, 2020

This privacy policy discloses the privacy practices for Find Love At Last, hereafter referred to as FLAL. This privacy policy applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. for matchmaking purposes.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via phone at (415) 484-8456 or via email: holly@findloveatlast.com

We respect your privacy and want you to know how we collect, use, and share data about you, our visitors, users, and customers. This Privacy Policy (“Policy”) addresses our data collection practices and describes your rights to access, correct, or restrict our use of your personal information.

Unless we state otherwise, this Policy applies when you visit or use the Company websites,  (www.findloveatlast.com) and related platforms (“Sites”).

By using the Sites, you agree to the terms of this Policy, our Terms of Service and any other written agreement that governs your use of our Sites. You should not use our Sites if you do not agree with the terms and conditions contained in such agreements.

WHAT INFORMATION WE COLLECT

Information You Provide Us 

Here are some examples of data we collect from information you provide us:

User Account Data: 

When you purchase or are granted access to one of our products (such as an online course, membership site, etc), you need to create a User Account. When you create your User Account, you must provide certain information like your email address and password. We collect data regarding which products you have access to, how much you paid for those products or services, the first date you signed into your User Account, the number of times you’ve signed into your User Account, the date of your last activity in your User Account and which lessons you’ve completed. For your security, the Company is unable to view your User Account password.

Payment Data: If you purchase a Company product or service, we collect certain data about your purchase as necessary to process your request. You must provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date, billing address, and zip code. For your security, the Company does not have access to or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Online Webinars: In order to enroll in one of our online webinars, you must provide certain information like your name and email address so that we can communicate information about attending the online webinar. We collect data regarding which online webinar(s) you enroll in, whether you attend the webinar and if so, for how long, whether you purchased a product during an online webinar, as well as any feedback in the form of responses to surveys and/or chat features that may be enabled for an online webinar. Such online webinars are hosted via third-party platforms, therefore, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.

Shared Public Content: Our Sites permit you to publicly interact with us and other users, share content, post comments, and ask or answer questions. Such shared content may be publicly viewable by others depending on where it is posted. If such information is shared on a third-party platform, such as a social media site, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.

Quizzes, Forms, Giveaways, Promotions, and Surveys: We may invite you to complete a quiz, form, survey, provide feedback, or participate in a promotion (like a giveaway), either through our Sites or a third-party platform. If you participate, we will collect and store the data you provide us as part of your participation, such as your name and email address and any other requested feedback. If you submit this information via a third-party platform, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Electronic Communications from Company: If you elect to receive email notifications from us, we collect your name and email address so that we can send you email communications about the requested information, products, and services.

Customer Support: If you contact us (via email, phone, text, messaging platform, or through our social media channels), we may collect and store your name, email address, telephone number, the content of your message, information about your business and any other data you provide. Some Site transactions may require us to phone or text the customer.

Automatically Collected Information through Tracking Technologies

When you visit or access the Sites, including our email communications, we use tracking technologies like cookies, pixels, web beacons, tags, and other tracking technologies to collect information about your engagement, as well as your browsing and purchasing behavior. These tracking technologies include:

Clickstream Data: Through web site access logs, we collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our Sites. This information is used for internal purposes for research and development, user analysis and business decision making, all of which provides better services to our users. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties for data processing.

Cookies: A cookie is a small amount of data that is sent to a website user’s browser from a Web server and is stored on the computer’s hard drive. We use non-identifying cookies to provide easier site navigation. Our Sites can still be used if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you. Information gathered through cookies may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Web Beacon Technologies.We may also use Web beacon or other technologies to better tailor our Sites to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Sites, a non-identifiable notice of that visit is generated which may be processed by Company or its data processors. Web beacons usually work in conjunction with cookies. If you do not want cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

We use these tracking technologies to deliver, measure, and improve our Sites – whether accessed through a browser or a mobile device – in various ways. In particular, these technologies help:

make our Sites easier to use;

better tailor our Sites to your interests and needs;

carry out profiling activities in order to learn more about you;

offer you tailored advertising based on your behavior on our Sites;

provide better customer service, and

compile anonymous, aggregated information that allow us to better understand our customers and visitors.

You have a number of options to control or limit how we and our partners use cookies:

You can opt out of Google Analytics. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

To learn how to manage privacy and storage settings for Flash cookies, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

Further information about deleting and blocking cookies can be found at http://www.allaboutcookies.org.

Further information about advertisers’ use of cookies can be found at:

European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/

Internet Advertising Bureau (US): https://www.iab.com/

WHAT WE USE YOUR INFORMATION FOR

We use collected information in a variety of ways, including to:

process and fulfill purchases of products and services and keep you informed about the status of the same; communicate about and administer our products, services, events, online webinars, podcasts, programs and promotions (such as by sending transactional emails about your purchases and/or User Account, promotional materials, newsletters and other marketing communications); conduct and facilitate quizzes, forms, surveys, contests, promotions, and giveaways; create, administer and communicate with you about your User Account; respond to your inquiries, comments, and applications; conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand); operate, evaluate and improve our business (such as by administering, enhancing and improving our products and services; developing new products and services; managing our communications and customer relationships; and performing accounting and billing activities).

The legal basis for processing your personal information as described above will typically be one of the following:

Your consent;

Performance of a contract with you or a relevant party;

Our legitimate business interests; or

Compliance with our legal obligations.

WHO WE SHARE YOUR INFORMATION WITH

Publicly Shared Information

Any information that you voluntarily choose to share in a public area of our Sites (for example, by posting a comment to a blog post or a webinar chat) will be available to anyone who has access to that content.

To Company Employees and Contractors

We may share your personal information within the Company to our employees and contractors in order to deliver our services and products to you.

Third-Party Service Providers

We use third-party service providers to collect and process personal information from or about you on our behalf. Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting User Accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.

Online Advertising Services

We use third-party advertising services, like Facebook® and Instagram®, to deliver advertising about our products and services on our Sites, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

Analytic Services

We use third-party browser and mobile analytics services like Google Analytics® on the Sites. These services use tools to help us analyze your use of the Sites, including information like the third-party website you arrive from, how often you visit, events within the Sites, usage and performance data, and purchasing behavior. We use this data to improve the Sites and provide information, products and services that may be of interest to you

Law Enforcement, Legal Process and Compliance

We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

Change of Ownership

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.

KEEPING YOUR INFORMATION SECURE 

The transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Sites or over email; any transmission is at your own risk.

YOUR RIGHTS

You have rights in relation to the personal information we hold about you. Below is an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder. Please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.

Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Sites:

Marketing Email Communications: You always have the opportunity to opt out of our marketing communications with you or change your preferences by following a link in the footer of all marketing email messages from us or by contacting us at holly@findloveatlast.com.

Transactional or Service Email Communications: Some communications from us are considered transactional or service communications (for example, important account notifications, product updates, and billing information), and your Company products and services are provided to you upon the condition that you receive these communications from us. If you do not wish to receive any transactional or service communications from us, you must cancel your User Account for Company products and services.

To cancel your User Account, you can mark this preference in your Account Settings. You may still receive marketing communications from us even after you cancel your User Account unless you also opt-out of our marketing communications, as described above.

Navigation Information: You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.

Information from Third Parties: To manage the information we receive about you from a social media site or other third parties, you will need to follow the instructions from that party for updating your information and changing your privacy settings, where available. The information we collect is covered by this privacy policy and the information the third-party collects is subject to such third party’s privacy practices. Privacy choices you have made on any third-party site will not apply to our use of the information we have collected directly through our Sites.

Cookies: To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages referenced above under “Automatically Collected Information through Tracking Technologies.”

Accessing, Updating, Transferring and Deleting Your Data

You can update your personal information as follows:

You can update your User Account information (if applicable) by logging into your User Account and updating your settings.

To update other data, please contact us at holly@findloveatlast.com.  Where you request correction, please explain in detail why you believe the personal information we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required.

If you wish to access any personal information we hold about you, or to request that we delete or transfer any information about you that we have obtained, you may contact us at holly@findloveatlast.com. 

Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

At any time, you may object to the processing of your personal information, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at holly@findloveatlast.com.  You also may have a right to lodge a complaint with data protection authorities.

THIRD-PARTY SITES

The Sites may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Sites. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Sites. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

DATA TRANSFERS

In order for us to provide the products and services to you, your personal information will be stored and processed in the United States. Where data is shared with third-party data processors, your data will be captured, transferred, stored and processed in accordance with their policies, practices and in compliance with their local regulatory laws.

DATA RETENTION

We will retain your information for as long as your account is active, as necessary to comply with our legal obligations, to resolve disputes, and enforce our agreements. We purge non-customer email subscribers who have not engaged with the Company’s email marketing communications after ninety (90+) days. If you wish to delete your information, please contact us at holly@findloveatlast.com.

OUR POLICY CONCERNING MINORS

Minors should not use the Sites. If we learn that we’ve collected personal data from a minor, we will take reasonable steps to delete it. Parents who believe that the Company may have collected personal information from a minor can submit a request that it be removed by contacting us at holly@findloveatlast.com.

NOTICE TO CALIFORNIA RESIDENTS

If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to us at holly@findloveatlast.com with the phrase “California” and include your mailing address, state of residence, and email address.

CHANGES AND UPDATES TO THIS POLICY

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available here, and indicate the date of the latest revision. Your continued use of the Sites after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.

HOW TO CONTACT US

You can us with any questions or comments about the Privacy Policy at:

You can us with any questions or comments about the Terms of Service at:

Email: holly@findloveatlast.com

Phone: (415) 484-8456

Address: 2685 Oak Rd, Suite 148, Walnut Creek CA  94597

TERMS OF SERVICE

Effective Date: July 13, 2020

​The terms “we”, “us”, and “our” refer to Find Love At Last hereafter referred to as FLAL.

These Terms of Service (“Terms of Service”) apply when you visit or use the Company websites  (www.findloveatlast.com) and related platforms (“Sites”), or use or purchase our products (such as memberships, courses, trainings and events) (“Products”).  The term “user,” “you” and “your” refers to site visitors and users of the Sites and customers of our Products.

By using the Sites and/or our Products, you agree to these Terms of Service, our Privacy Policy above, which is incorporated herein by reference, or any other written agreement that governs your use of our Sites and Products. You should not use our Sites or Products if you do not agree with the terms and conditions contained in such agreements.

ACCESSING THE SITES AND PRODUCTS

In order to access the Sites and/or online Products, you must obtain access to the World Wide Web through devices that access web-based content and pay any service fees associated with such access.

We reserve the right to modify, suspend or discontinue, whether temporarily or permanently, the Sites (or any part thereof) or Products, for any reason and without notice. You agree that Company shall not be liable to you or to any third party for any modification, interruption, suspension or discontinuance of the Sites and/or Products. We are not responsible for delay or failure of our performance of any of the features of the Sites and Products caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; epidemic, electrical, internet, or telecommunication outage; or government restrictions.

FOR LAWFUL PURPOSES

To access or use the Sites or Products, you must be eighteen (18) years old or older and have the requisite power and authority to enter into these Terms of Service. Minors are prohibited from using the Sites and/or Products.

You may use the Sites and/or Products for lawful purposes only. You agree to use the Sites and/or Products for legitimate, non-commercial purposes only. You shall not post or transmit through the Sites and/or Products any material which violates or infringes our rights, or the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

PRODUCTS

Product Description

While we try to be as clear as possible in explaining the Products, please do not accept the description as entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Customer Account

Our Products are delivered to you online in a digital format (i.e., no physical products are shipped to you). In order to access certain Products, you will be required to establish a Customer Account by providing information about yourself including your name, current email address, username, password and other personal information, which you must treat as confidential.  You agree that any such information you give to the Company will always be accurate, correct and up-to-date, otherwise we will not be able to deliver important details about your Product purchase(s) to you.

You agree that the Products, including any materials contained therein, any usernames or passwords, may only be used by you –  the individual who is the customer on record with the Company – as permitted herein and may not be sold or distributed without the Company’s express written consent.  

Product Payments

You agree to make timely and full payments to the Company for purchased Product(s) (regardless of whether you selected to pay for the Product(s) in full or with a payment plan).

You authorize Company to automatically charge the credit card on file for any and all payment balances owed and you agree to keep this information current and up-to-date with the Company. If any payment is insufficient or declined for any reason, Company may revoke your access to the Products, without refund.

REFUND POLICY

Absolutely no refunds are issued on any products or services.

e-Course Refund Policy

There are no refunds on e-Courses.  FLAL cannot and will not guarantee your successful use of knowledge gained or not gained from an e-Course because people will have mixed results based on life experiences.  If you are unsure an e-Course is right for you, please schedule a clarity call so we can figure it out together before you make a purchase.

Appointment Refund & Cancellation Policy

We ask that you please reschedule or cancel an appointment at least 24 hours before the beginning of your scheduled appointment, otherwise the session will be forfeited.  And no refunds are issued for missed appointments.  We value your time, and in return, expect the same.

If you receive a refund, all Product licenses are immediately terminated.  As such, you agree to immediately stop using the refunded Product(s) and to remove all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, documents, presentations, and other resources.

If your request for a refund is declined by the Company, you agree to accept the Company’s decision regarding your ineligibility for a refund as final and you agree to make timely and full payments to the Company for any remaining balances owed for the Product (regardless of whether you selected to pay for the Product in full or with a payment plan).

Limited License For Products you have access to, the Company grants you a limited, personal, non-exclusive, non-transferable for your own personal and internal business use. Except as otherwise provided, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create competing products or services, enhance, or in any way exploit any of the Products in any manner.

You shall not remove any copyright notice from any of the Products.  Doing so may infringe on our intellectual property rights, as outlined below.

INTELLECTUAL PROPERTY POLICIES

The Sites and Products contain intellectual property owned by FLAL and by third-parties that licensed the content to us (“Third-Party Licensed Intellectual Property”), including, without limitation, trademarks, copyrights, proprietary information and other intellectual property as well as the business name, logo, all designs, text, videos, audio files, graphics, other files, and the selection and arrangement thereof, also termed the “look and feel.” You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Sites and Products, Company’s Intellectual Property and Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. Without limiting the generality of the foregoing, you may not:

include such content in or with any product or service that you create or distribute;

reproduce, duplicate, copy, sell, rent, resell or exploit for any commercial purposes any portion of the Sites/Products, use of the Sites/Products, or access to the Sites/Products;

establish: (i) a hyperlink, including a deep link, to any page or location on the Sites/Products; or (ii) a frame containing any portion of the Sites/Products, on any other website or text document with hyperlink capabilities without the express written permission of the Company;

copy such content onto your or any other website or publication; or

direct any other person to do any of the foregoing.

We reserve the right to immediately remove your access to our Sites and Products, without refund, if you are found to be violating this intellectual property policy.

NO RESALE OF SITE OR PRODUCT CONTENT

You agree not to reproduce, duplicate, copy, sell, resell, create derivative works, or exploit, for any commercial or other purposes, any portion of the Sites and/or Products or content or other information or materials of any kind that you do not own without our express prior written consent.

THIRD PARTY LINKS AND ADVERTISING ON OUR SITES AND PRODUCTS

We may provide links to other websites or resources, which are not maintained by or related to us. Links to such sites are provided as a service to our users and customers and are not sponsored by, endorsed or otherwise affiliated with the Company. We have no control over these sites and their content, and makes no representations or warranties about the content, completeness, quality or accuracy of the links, goods, services, materials or information contained on any such website. Therefore, you acknowledge and agree that the Company is not responsible for the availability of such links, resources and content, and does not endorse, and is not responsible or liable for, any content, advertising, products, services, or other materials made available on or from these linked websites. You also acknowledge and agree that the Company is not responsible or liable, directly or indirectly, for any damage or loss caused by or alleged to have been caused by, or in relation to, the use of any content, goods or services offered through these links or any failures and/or disruption to your computer system that results from your use of any such links, or for any intellectual property or other third party claims relating to your posting or using such links.

THIRD-PARTIES CONNECTING TO OUR SITES AND PRODUCTS

Company is not responsible for the content or practices of third-party websites that may be linking to our Sites and/or Products and Company and makes no representation or warranty regarding such third parties, their websites, their content, or their goods and services.

AFFILIATE LINKS

From time to time, Company may include affiliate links on its Sites and in its Products. This means that if you purchase an item using an affiliate link, the Company may earn a commission. Affiliate links will be highlighted in some manner so as to disclose the affiliate relationship.

PUBLICLY SHARED INFORMATION NOT CONFIDENTIAL

You understand that information provided or shared with us directly or indirectly, on our Sites, social media platforms, chat rooms, discussion forums or message boards (whether in the form of emails, text messages, comments, audio calls, video calls, coaching calls, webinars, or otherwise) will be broadly available to other persons, both inside of and/or outside of the Company.  Also, any expressed opinion by another user is his or her own and should not be considered as reflecting the opinion of the Company.

YOUR FEEDBACK

With your prior permission, you agree that the Company has the right to use your feedback whether in the form of emails, submissions, surveys, comments, discussions on the Sites and/or Product-related forums, calls, calls, or otherwise, for the purposes of marketing or promoting the Company Sites and/or Products.

ERRORS, INACCURACIES, AND OMISSIONS

Information provided about or in the Sites and/or Products is subject to change. Company makes no representation or warranty that the information provided, regardless of its source, is accurate, complete, reliable, current or error-free.  Company disclaims all liability for any inaccuracy, error or incompleteness in the Sites and/or Products.

USE OF TESTIMONIALS AND REVIEWS

The Sites and/or Products may reference testimonials, reviews, case studies or other feedback from others about our Sites and/or Products.  Although these testimonials are truthful statements, the results obtained by these users and customers are not necessarily typical and are not a guarantee of the types of results you can achieve by following the information in our Sites and/or Products.

RESULTS NOT GUARANTEED

The Company may share the successful results of the Company, its users, or customers on the Sites and Products. Such examples are not to be interpreted as a promise or guarantee, verbally or in writing, regarding your results, future earnings, business profit, marketing performance, audience growth, or results of any kind. By accessing the Sites and/or Products, you accept, agree and understand that you are fully responsible for your progress and results from your participation. We do not guarantees that you will get any results using any of our ideas, tools, strategies or recommendations, and nothing in our Sites and/or Products is a promise, warranty or guarantee to you of such results.

NO WARRANTIES THE USE OF THE SITES AND PRODUCTS ARE AT YOUR SOLE RISK. THE SITES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY, LACK OF ERRORS, OR ACCURACY OF THE SITES AND PRODUCTS. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

THE COMPANY MAKES NO WARRANTY THAT (1) THE SITES AND PRODUCTS WILL MEET YOUR REQUIREMENTS, (2) THE SITES AND PRODUCTS WILL BE UNINTERRUPTED, TIMELY SECURE, OR ERROR-FREE, (3) THE RESULTS OF USING THE SITES AND PRODUCTS WILL BE ACCURATE OR RELIABLE, (4) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH YOUR USE OF SITES AND PRODUCTS WILL MEET YOUR EXPECTATIONS, OR (5) THAT THE SITES AND PRODUCTS WILL BE ERROR-FREE AND/OR ANY ERRORS IN THE SITES AND PRODUCTS WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE SITES AND PRODUCTS SHALL CREATE A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF SERVICE.

NON MEDICAL/CLINICAL COACHING DISCLOSURE

The information, including but not limited to, text, graphics, images, workbooks and other material contained in our website, sessions, events and workshops are for informational, educational and entertainment purposes only. The purpose of the information provided are to promote broad consumer understanding and knowledge of life and various relationship solutions and life situations. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and never disregard professional medical advice or delay in seeking it because of something you have encountered in our work here. Reliance on any information provided by Holly Battey, PsyD and/or FLAL is solely at your own risk. Client waives any and all claims, damages, losses or causes of action against Holly Battey, PsyD and FLAL and its employees, agents, officers, and directors arising out of any the use of received information or attendance of events and indemnifies and agrees to hold Holly Battey, PsyD and FLAL and its employees, agents, officers and directors harmless from any and all loss, cost, expense, damage or claims of damage whatsoever resulting from any information, concepts, ideas, event attendance or products provided to Client.

PROGRAM FEES & QUALIFICATION:

Coaching Sessions are $250 per session.  Program fees will ONLY be discussed during a consultation. Each person comes to us with their own unique set of circumstances and it is best to determine what services will best suite each person's particular needs. Additionally, we reserve the right to offer or decline services based on the initial consultation screening.

Applicants for MatchMaking must pass a complete criminal background check and verification of marital status. If you are currently in the process of a divorce, you qualify for Life Coaching, Divorce Recovery, Date Coaching, Image Consulting & Makeover services but NOT MatchMaking. Any additional questions will be addressed during the consultation. ​

MATCHMAKING CONSULTATION DISCLAIMER

FLAL cannot guarantee friendship, communication, dating or marriage from any of the Consultation scheduled. By scheduling service and/or making payment for services Client acknowledges that communication during a consultation with FLAL offers only advice that is intellectually and conversationally stimulating to help client gain knowledge in the arena of dating and is considered for educational and entertainment purposes only.

LIMITATION OF LIABILITY TO THE EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES, OR PERSONAL INJURY OR DEATH), WHETHER ARISING IN CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, EVENT ATTENDANCE OR OTHERWISE, AND EVEN IF WE’VE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES IN ADVANCE. OUR LIABILITY TO YOU OR ANY THIRD PARTIES UNDER ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO YOUR CLAIMS.

INDEMNIFICATION

You agree to indemnify, defend, and hold us, our subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any and all loss, cost, injury, liability, claims, damages, or demand of any kind, including actual attorney’s fees and related costs, made by or arising out of your use of our Sites and/or Products in violation of these Terms of Service and/or your violation of any rights of another or any applicable law, rule or regulation. Your indemnification obligation will survive the termination of these Terms of Service and your use of the Sites and Products.

REFUSAL OF SERVICE

We reserve the right to refuse access to the Sites and/or Products to any person or entity, without the obligation to assign a reason for doing so. We reserve the right to immediately remove you from the Sites and/or Products, without refund, if you violate these Terms of Service or other agreements governing your use of the Sites and/or Products.

RELATIONSHIP OF THE PARTIES

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us by virtue of your use of the Sites and/or Products.  Furthermore, no professional client relationship is formed between you and Company by your use of the Sites and/or Products, unless you and the Company enter into a separate written agreement indicating our intention of entering into a professional client relationship with you.

NOTICES

Any notice or other communication to be given will be in writing and given by registered or certified mail return receipt requested to the physical address or email address noted below for the Company or to the last known physical address or email address associated with your account.

DISPUTE RESOLUTION

If a dispute arises under these Terms of Service and/or Privacy Policy, user agrees all claims, controversies, complaints, and causes of action brought against FLAL shall first be submitted to binding mediation within Contra Costa County in California.

Judgment upon the award rendered by the mediator may be entered in any court having jurisdiction to do so. Costs of arbitration, including attorney fees, will be allocated by the arbitrator.

If any court action is necessary to enforce these Terms of Service or Privacy Policy, the prevailing party will be entitled to reasonable attorney fees, costs, and expenses in addition to any other relief to which the party may be entitled.

GOVERNING LAW

The Terms of Service & Privacy Policy shall be governed by the laws of the State of California.

Any legal proceeding arising from or in any way regarding the agreement shall have its venue located exclusively in the Circuit Court of Contra Costa County, CA and the parties hereby expressly consent and submit themselves to the personal jurisdiction and venue of the court.  In the event of any litigation between the parties under this Agreement, the prevailing party shall be entitled to reasonable attorneys’, paralegals’ and paraprofessionals’ fees and court costs at all trial and appellate levels.

RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of the Terms of Service, Privacy Policy or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of the Terms of Service or Privacy Policy, the prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Terms of Service and/or Privacy Policy are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

WAIVER

Company’s waiver of any of the provisions of these Terms of Service and/or Privacy Policy shall not be deemed, nor shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by an authorized representative of the Company.

SEVERABILITY

If any term, provision, covenant, or condition of the Terms of Service and/or Privacy Policy is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms of Service shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT

These Terms of Service and/or Privacy Policy bind and inure to the benefit of the parties’ successors and assigns. These Terms of Service are not assignable, delegable, sub-licensable or otherwise transferable by you. Any transfer, assignment, delegation or sublicense by you is invalid. Company may assign its rights and duties under these Terms of Service to any party at any time without notice to you.

ENTIRE AGREEMENT

These Terms of Service, along with the referenced Privacy Policy, and any other written agreement that governs your use of our Sites and Products, constitute the entire agreement between you and the Company with respect to the Sites and Products and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to the Sites and Products.

CHANGES TO TERMS OF SERVICE

We may amend these Terms of Service and/or Privacy Policy at any time. Such amendments are effective immediately upon notice to you by us posting the new Terms of Service on the Sites and/or Products. Any use of the Sites or Products by you after means you accept these amendments.

HOW TO CONTACT US

You can us with any questions or comments about the Terms of Service and/or Privacy Policy at:

Email: holly@findloveatlast.com

Phone: (415) 484-8456

Address: 2685 Oak Rd, Suite 148, Walnut Creek, CA  9459

ACKNOWLEDGEMENT

By entering your information or participating in any FLAL service client acknowledges they have read and agreed to the Terms of Service & Privacy Policy written above.